Frequently asked questions

On this page, we have compiled some frequently asked questions for merchants who are interested in our service. If you cannot find an answer to your questions, please contact our sales service. We are more than willing to help you.

What is Finqu?

Through Finqu, you can open an online store quickly and easily. At the same time, you can sell in store with a modern POS system. The social media and many other sales channels are at your disposal, too. The service is easy to use and contains everything you need, such as ready-to-go responsive layouts, payment gateways, extensions for partners, etc. The service is equally well suited for novices and experienced merchants.

How do I start an online store?

You can start an online store easily by registering in our service. Then you can open the store, and in just a minute it will be activated for use. You can start building your own online store immediately by first choosing the layout you prefer.

Does Finqu demand a long fixed agreement period of some kind?

No. We believe in our own service, and we do not have the need to tie our customers over for long terms. In Finqu, the shortest contract period is 1 month, which means that you can discontinue your online store or store very quickly. If desired, the merchant can choose a longer billing period than one month.

Does Finqu really have a fair product quantity based pricing?

Yes. In Finqu, you only pay for the resources you use. You have instant access to extensive features without any artificial restrictions, but you only pay for your actual product quantity. In this way, the price is always fair and inexpensive.

Can I give products optional features in Finqu?

Yes. You can make versatile product selections that vary, depending on the customers’ previous selections.

Can I make the Finqu online store look good?

Yes. The service contains several free ready-to-go templates. The easiest way to create a smart layout for your online store is to pick one of the ready-to-go templates and add your own logo. You can easily modify the template by positioning the elements and images where you want them. Versatile modification does not require any programming skills.

Can i register a domain through Finqu?

Domain registration is easily accessible through our partners. You can register any domain that you have available or use a domain you already have.

Can I open email accounts through Finqu?

Emails accounts are always opened through the partner which handles the domain registration and maintenance.

I already have a domain name. Can I use it with Finqu?

Absolutely. You can keep the domain name with the current host and direct it to the online store.

I already have an online store. If I switch to Finqu, do I have to enter the product information manually?

This is a good question. There are many kinds of ecommerce software, and therefore it is not possible to give a straightforward answer to how to transfer the products. We at Finqu are continuously developing transfer tools for a wide range of different cases to enable easy transfer.

What kinds of products can I sell through Finqu?

Almost anything legal. This far, it is not possible to sell digital products or services that require booking, but these will be made available in the future.

Do Finqu online stores show up high on Google searches?

Yes, very high. The service contains all the elements necessary for showing up high in search engines. And if you want to optimise the content of your online store further and thus enhance its visibility, this is possible, too.

Finqu sounds great. Why should I choose it instead of some other provider?

We recommend trying other ecommerce providers, too. This way you can easily come to the conclusion that Finqu is the best service on the market for ecommerce and in-store sales.

Do you have more questions? Where can I receive more answers?

Email your questions to .