General terms of agreement for the Finqu.com service
1. Application and validity of these terms of agreement
These terms of agreement shall be applied to the Finqu products and services supplied by Finqu Oy 2764177-2 (hereinafter “Service Provider”) to its customers. These terms shall enter into effect on 1 January 2017 and remain in force until further notice.
2. Creation and assignment of the agreement
An agreement is created when a customer orders a service through the finqu.com website or a reseller. The Service Provider shall have the right to assign an agreement and/or services to a third party, and to amend the contents of an agreement and/or a service description. The Service Provider shall be entitled to disclose information required by Finnish legislation to the authorities.
The customer shall have the right to assign an agreement to a third party by changing the information on his or her own Finqu account. The Service Provider reserves the right to reject the assignment of an agreement.
3. Duration of the contract period, and cancellation of an agreement
The service does not contain any fixed contract period; instead, all agreements shall be valid until further notice. The use of the service can be ceased at any time. The Service Provider shall not refund any money transferred to the Finqu Wallet (an advance payment account). Any vouchers or other benefits cannot be converted into cash.
The Service Provider reserves the right to terminate the service immediately, without a period of notice, if the customer has violated the terms of agreement or if the provision of the service cannot be continued (such as a force majeure situation).
4. Delivery of a service that has been ordered
The Service Provider reserves the right to refrain from delivering a service that has been ordered, without any specific mention, reason or notification.
5. Content and provision of the service, the customer’s rights and obligations
The Service Provider can provide the service according to the agreement in the way it sees fit. The Service Provider reserves the right to change the content of the agreement and the service, endeavouring to report this, in advance, where possible. A fee according to the Service Provider’s general price list can be charged for any changes made at the customer’s request.
The Service Provider shall apply for an SSL certificate through registration services maintained by third parties. In such registration, the Service Provider shall only act as an intermediary and register the services with the information supplied by the customer. The Service Provider shall not be responsible for any third-party registers or services.
The customer shall be responsible for all material uploaded to the service and for ensuring that any program code added does not expose the service or any server to attacks, security breaches or similar activities, and that the material is not offensive to anyone, and does not violate Finnish legislation or good practices, or exceed the resources reserved for the service. The Service Provider reserves the right to delete material or program code if it finds that the material violates these terms and conditions.
The Customer shall be responsible for ensuring that his or her activity in the information network complies with Finnish legislation and good practices. Any unauthorised use or attempted use of the Service Provider’s or any third parties’ servers and services is prohibited. Any search for possible data security holes and abuse of these by the customer is absolutely prohibited and shall lead to an immediate termination of the agreement and potential claims for damages.
If the customer uses more server resources than an ordinary Finqu customer, the Service Provider shall have the right to adjust the price charged for the service so that it corresponds to such use. The Service Provider reserves the right to prioritize traffic in such cases.
Server resources for a maximum of 50,000 products, and 50 gigabytes of disk space for their product images and attachment files, have been reserved for the customer. For any resources greater than these, a price matching such use must be negotiated with the Service Provider.
The Service Provider’s liability for the provision of the services shall be limited, at most, to the amount paid by the customer for the Finqu services during the preceding 60 days. The Service Provider shall not be liable for any consequential damage the customer may incur for technical or other reasons.
The Service Provider reserves the right to prevent, by technical means, any activity that is in violation of the agreement.
The customer may not, under any circumstances, hand over the username or password to the service for use by any third party. The customer shall be responsible for all measures carried out with his or her username and password.
The customer shall be responsible for all goods sold through the service, delivery of such goods, and other matters related to the online store and selling. The Service Provider shall not, under any circumstances, be liable for the customer’s trading or any other related activities.
The Service Provider reserves the right to temporarily suspend the provision of the service if this is necessary due to repair, maintenance or other tasks. The Service Provider shall endeavour to minimise the duration of any interruption and inform the customer of this, in advance, where possible.
The Service Provider shall not be responsible for any errors or breaks in operation caused by force majeure, human error, or actions by third parties.
6. Usernames and passwords
The Service Provider reserves the right to change the username and password, if necessary, by reporting this to the customer.
7. Charges and prices
The customer will be charged for the use of the service in accordance with the services ordered and the billing periods. Services will automatically close if the internal payment account does not cover the service fee or the billing period is not renewed in time. If the billing period is not renewed, the selected package can be replaced or changed to day billing.
The Service Provider reserves the right to revise the prices of the services. Any changes to prices shall be indicated on the service’s website (www.finqu.com).
8. Closing and termination of the service
The service provider has the right to close the client's account and services if the customer's internal payment account does not cover payment or the billing period is not renewed.
The Service Provider shall be entitled to terminate the customer’s service, without a period of notice, if the customer violates the terms of agreement, an application for liquidation or bankruptcy has been filed against the customer, or if the customer has been sentenced for fraud.
The Service Provider has the right to terminate and delete all information and content of the customer without prior notice, provided that the customer has not log on to the service for a continuous period of one year.
The agreement shall be governed by Finnish law. Any disputes shall be settled by the Arbitration Institute of the Finland Chamber of Commerce.
You accept these terms of agreement by using the Finqu.com service.