Finqu Partner Terms and Conditions

These terms apply to all participants in the Finqu Partner Program, including affiliates, store implementers, app developers, and theme creators (collectively referred to as "Partners"). By joining the program, you agree to the following terms:

1. Overview and Earnings Structure

The Finqu Partner Program is designed to reward businesses and individuals who contribute to the Finqu ecosystem by recommending the platform, creating stores for clients, developing apps, or designing themes. Partners can combine multiple roles and earn commissions based on their activities, with opportunities for both one-time rewards and ongoing lifetime revenue.

Different partner tracks and earning models are designed to support long-term collaboration. Full details of the earning models, as well as additional benefits like technical support, are available in the Finqu Partner Dashboard.

2. Commission Tracking and Payouts

All commissions are tracked and managed transparently through the Dub.co platform. To begin earning, you must have an active Dub.co account linked to your profile.

Payouts are processed automatically as soon as the client's payment is successfully received by Finqu—there is no minimum payout threshold. A standard payment processing fee (approximately 3–7%) applies to each payout, deducted directly by Dub.co and Stripe. Details regarding payout methods and timelines can be managed within the Dub.co and Stripe portals.

3. Refunds and Chargebacks

If a client refunds a payment, disputes a charge (chargeback), or a transaction is otherwise reversed or deemed fraudulent after a commission has already been paid out to you, Finqu reserves the right to deduct the corresponding commission amount from your future payouts (clawback). If your future payouts are insufficient to cover the reversed amount, Finqu may request repayment of the balance.

4. Support and Security Obligations

Partners who develop apps or themes must provide merchants with clear support channels and respond to inquiries in a timely manner. Support should be available via email or another easily accessible method. Partners are also expected to offer sufficient documentation and onboarding materials so merchants can successfully use the product.

Furthermore, partners are responsible for ensuring that their apps, themes, or any other contributions do not introduce security vulnerabilities, performance issues, or risks to merchants, customers, or the Finqu platform. Maintaining high quality and security standards is a core requirement of the program.

5. Product Maintenance and Compatibility

Partners agree to keep their apps and themes compatible with current versions of the Finqu platform. Significant compatibility issues or bugs must be addressed promptly. Ongoing technical maintenance and improvements are the partner's responsibility.

6. Submission Review and Approval

All apps and themes must go through a review process conducted by the Finqu team before being published to the Finqu Marketplace. Finqu reserves the right to request changes or reject submissions that do not meet our technical, security, or quality standards.

7. Deactivation and Delisting

Finqu may remove apps or themes from the Marketplace if they are found to be broken, outdated, unsupported, or if they pose risks to users. Failure to provide adequate support or maintain the required documentation may also result in delisting.

8. App and Theme Deprecation

If you decide to discontinue an app or theme, you must notify Finqu and affected merchants at least 90 days in advance. You are responsible for communicating the deprecation timeline and maintaining functionality until the stated retirement date. Abrupt removal or broken functionality may result in penalties or removal from the Partner Program.

9. Intellectual Property and Licensing

Partners retain full ownership of the apps, themes, and other materials they create. However, by submitting them to the Finqu Marketplace, you grant Finqu a non-exclusive, royalty-free license to display, promote, and distribute the content through its services.

10. Code of Conduct

All partners are expected to act professionally and in good faith. Misleading promotions, spamming, or misrepresenting Finqu’s services is strictly prohibited. Breaches of this code may result in immediate suspension or removal from the Partner Program.

11. Advertising and PPC Restrictions

Partners are strictly prohibited from bidding on Finqu-branded keywords (e.g., "Finqu", "Finqu ecommerce") or any misspellings thereof in pay-per-click (PPC) or search engine marketing (SEM) campaigns without prior written permission. Direct linking to Finqu’s website from paid search ads is also prohibited.

12. Branding and Representation

You may use the Finqu name and branding only in accordance with our official brand guidelines. Partners must not imply official endorsement by Finqu or represent themselves as Finqu employees.

13. Data and Privacy

Partners must comply with all applicable data protection regulations (including GDPR, where applicable). Any customer data accessed through apps or services must be handled securely and never shared, sold, or used without explicit consent.

14. Confidentiality

During your participation in the Partner Program, you may receive access to non-public information, such as beta features, unpublished APIs, business metrics, or customer data. You agree to keep all such information strictly confidential and not to disclose it to any third party without Finqu's prior written consent.

15. Feedback and Suggestions

By submitting feedback, ideas, or suggestions to Finqu, you grant us the right to use, implement, or develop such feedback without any obligation to compensate you.

16. Partner Accounts and User Identity

Your partner account is permanently linked to your individual Finqu user account. This connection is required to manage partner activities, access developer tools, and receive commissions. You must ensure your user account remains active and up to date.

If subcontractors or team members assist with your projects, you are responsible for ensuring they comply with these terms. Partner dashboard access must not be shared without permission.

17. Compliance with Local Laws

Partners are solely responsible for complying with all applicable local laws, regulations, and tax requirements in their country of operation. This includes laws governing advertising, data protection, software development, and general business practices.

18. Taxes and Reporting

You are responsible for reporting and paying any applicable taxes on your earnings from the Finqu Partner Program. Finqu does not withhold taxes on your behalf. To ensure successful payouts, you are required to submit and maintain the necessary tax documentation and details through our payment processor (Stripe).

19. Misuse and Fraud Prevention

You must not engage in any fraudulent or manipulative activities, including generating artificial referrals, misreporting installations, or exploiting the commission system. Finqu reserves the right to audit your activity at any time. Violations will result in forfeited commissions and immediate removal from the program.

20. Disclaimer of Warranties

The Partner Program and related services are provided "as is" without warranties of any kind, either express or implied. Finqu does not guarantee any specific income, exposure, or business outcome from your participation.

21. Indemnification

You agree to indemnify, defend, and hold harmless Finqu, its affiliates, directors, and employees from and against any claims, damages, liabilities, and expenses (including legal fees) arising from your participation in the Partner Program, your apps or themes, your violation of these terms, or your infringement of any third-party rights.

22. Limitation of Liability

To the maximum extent permitted by law, Finqu shall not be liable for any indirect, incidental, special, or consequential damages arising out of your participation in the Partner Program, including but not limited to loss of revenue, data, or business opportunities.

23. Relationship of the Parties

You and Finqu are independent contractors. Nothing in these terms creates a partnership, joint venture, agency, franchise, or employment relationship between the parties. You have no authority to make or accept any offers or representations on Finqu's behalf.

24. Governing Law and Jurisdiction

Unless otherwise required by mandatory law, these terms are governed by the laws of Finland. Any disputes shall be resolved exclusively in the courts of Helsinki, Finland.

25. Termination

You may terminate your partner account at any time by providing a 30-day written notice. Upon termination, any remaining eligible commissions will be paid out according to the standard payout process. Finqu reserves the right to suspend or terminate partner accounts immediately at its discretion in cases of violation, misuse, or fraudulent activity.

26. Updates and Revisions

Finqu may update these terms at any time. Significant changes will be communicated through email or displayed in the Partner Dashboard. Continued participation in the Partner Program after changes have been made implies your acceptance of the revised terms.

For full details on commissions, program structure, and available tools, please visit the Finqu Partner Support Center.