Finqu Partner Terms and Conditions
Last update: February 1, 2025
These terms apply to all participants in the Finqu Partner Program, including affiliates, store implementers, app developers, and theme creators (collectively referred to as "Partners"). By joining the program, you agree to the following terms:
1. Overview of the Finqu Partner Program
The Finqu Partner Program is designed for businesses who want to work with Finqu by recommending the platform, creating stores for clients, developing apps, or designing store themes. While some partners act only as referrers, many combine multiple roles and earn commission through various activities.
2. Partner Program and Earnings Structure
The Finqu Partner Program is designed to reward a wide range of partner contributions, including referrals, store creation, app development, and theme design. Partners earn commissions based on their activities, with opportunities for both one-time rewards and ongoing lifetime revenue.
Different partner tracks and earning models are available, with full details provided in the Finqu Partner Support Center. These models are designed to support long-term collaboration and align partner success with the success of the merchants they support. Partners also gain access to additional benefits such as technical support and visibility within the Finqu ecosystem.
3. Commission Tracking and Payouts
All commissions are tracked and managed through the Dub.co platform. To begin earning, you must have a Dub.co account. Payouts are processed automatically when your total commissions reach a minimum threshold of $200 USD. A small processing fee applies to each payout, which is handled through Dub.co and Stripe based on their available methods and policies.
Details regarding payout processing, timelines, and applicable fees can be found in the Finqu Partner Support Center.
4. Support and Security Obligations
Partners who develop apps or themes must provide merchants with clear support channels and respond to inquiries in a timely manner. Support should be available via email or another easily accessible method. In addition, partners are expected to offer sufficient documentation and onboarding materials so merchants can successfully use the product without needing additional assistance.
Partners are also responsible for ensuring that their apps, themes, or any other contributions do not introduce security vulnerabilities, performance issues, or other risks to merchants, customers, or the Finqu platform. Maintaining high standards of quality and security is a core requirement of the Finqu Partner Program.
5. Product Maintenance and Compatibility
Partners agree to keep their apps and themes compatible with current versions of the Finqu platform. Significant compatibility issues or bugs must be addressed promptly. Ongoing maintenance and improvements are part of the partner's responsibility.
6. Submission Review and Approval
All apps and themes must go through a review process conducted by the Finqu team before being published to the Finqu Marketplace. Finqu reserves the right to request changes or reject submissions that do not meet our technical, security, or quality standards.
7. Deactivation and Delisting
Finqu may remove apps or themes from the marketplace if they are found to be broken, outdated, unsupported, or if they pose risks to users. Failure to provide support or maintain the required documentation may also result in delisting.
8. App and Theme Deprecation
If you decide to discontinue an app or theme, you must notify Finqu and affected merchants at least 90 days in advance. You are responsible for communicating the deprecation timeline and maintaining functionality until the stated retirement date. Abrupt removal or broken functionality may result in penalties or removal from the Partner Program.
9. Intellectual Property and Licensing
Partners retain full ownership of the apps, themes, and other materials they create. However, by submitting them to the Finqu Marketplace, you grant Finqu a non-exclusive, royalty-free license to display, promote, and distribute the content through its services.
10. Code of Conduct
All partners are expected to act professionally and in good faith. Misleading promotions, spam, or misrepresentation of Finqu’s services is strictly prohibited. Breaches may result in suspension or removal from the Partner Program.
11. Branding and Representation
You may use the Finqu name and branding only in accordance with our brand guidelines. Partners must not imply official endorsement or represent themselves as Finqu employees.
12. Data and Privacy
Partners must comply with all applicable data protection regulations (including GDPR, where applicable). Any customer data accessed through apps or services must be handled securely and never shared without explicit consent.
13. Feedback and Suggestions
By submitting feedback, ideas, or suggestions to Finqu, you grant us the right to use, implement, or develop such feedback without any obligation to compensate you.
14. Partner Accounts and User Identity
Your partner account is always linked to your individual Finqu user account. This connection is required to manage partner activities, access developer tools, and receive commissions. Each partner must ensure their user account is active and up to date to maintain access to the partner platform.
If subcontractors or team members assist with your projects, you are responsible for ensuring they comply with these terms. Partner dashboard access must not be shared without permission.
15. Compliance with Local Laws
Partners are solely responsible for complying with all applicable local laws, regulations, and tax requirements in their country of operation, including those governing advertising, data protection, software development, and business practices.
16. Taxes and Reporting
You are responsible for reporting and paying any applicable taxes on your earnings from the Finqu Partner Program. Finqu does not withhold taxes on your behalf. If legally required, Finqu may request tax documentation (e.g., W-8/W-9 forms for U.S. partners) before making payouts.
17. Disclaimer of Warranties
The Partner Program and related services are provided "as is" without warranties of any kind, either express or implied. Finqu does not guarantee any specific income, exposure, or business outcome.
18. Misuse and Fraud Prevention
You must not engage in any fraudulent or manipulative activities, including generating artificial referrals, misreporting installations, or exploiting the commission system. Finqu reserves the right to audit your activity. Violations may result in forfeited commissions and immediate removal from the program.
19. Limitation of Liability
To the maximum extent permitted by law, Finqu shall not be liable for any indirect, incidental, special, or consequential damages arising out of your participation in the Partner Program, including loss of revenue, data, or business opportunities.
20. Governing Law and Jurisdiction
Unless otherwise required by law, these terms are governed by the laws of Finland, and any disputes shall be resolved in the courts of Helsinki.
21. Termination
You may terminate your partner account at any time with a 30-day notice. Upon termination, any remaining eligible commissions will be paid out according to the standard payout process.
Finqu reserves the right to suspend or terminate partner accounts at its discretion in cases of violation, misuse, or fraudulent activity.
22. Updates and Revisions
Finqu may update these terms at any time. Significant changes will be communicated through email or shown in the partner dashboard. Continued use of the Partner Program after changes implies acceptance of the new terms.
For full details on commissions, program structure, and tools, please visit the Finqu Partner Support Center.